Privacy policy
Introduction
The development of new communication tools makes it necessary to pay special attention to privacy protection. Therefore, we are committed to respecting the confidentiality of the personal information we collect.
As a Swiss company offering services in Swiss territory, we comply with the federal law on data protection (LPD). In addition, we are working hard to comply with the European Union regulation (GDPR).
Collection of Personal Information
We collect the following information:
- Surname
- First name
- Email address
- Telephone number
This data is not in any case transferred or sold to third parties.
Forms and interaction:
Your personal information is collected from forms:
- Registration form on website
- Order form
We use the information thus collected for the following purposes:
- Order tracking
- Promotional information / offers
- Statistics
- Contact
Your information is also collected through interaction between you and our website in the following ways:
- Statistics
- Contact
We use the information thus collected for the following purposes:
- Comments
- Correspondence
- Information or promotional offers
Right to object and withdraw
We are committed to offering you the right to object and withdraw your personal information.
The right to object is understood as the possibility internet users have to refuse that their personal information is used for certain ends mentioned when the information is collected.
The right to withdraw is understood as the possibility internet users have to request that their personal information is removed from certain locations, such as, for example, our mailing list.
To exercise these rights, contact us using the contact details provided at the bottom of the page.
Right of access
We are committed to recognising the right to access and to rectify for persons concerned, who wish to consult, amend or remove information concerning them. To exercise these rights, contact us using the contact details provided at the bottom of the page.
Security
Personal information we collect is kept in a secure environment. Persons working for us are bound to respect the confidentiality of your information.
We use the following measures to ensure your personal information is safe:
- SSL (Secure Sockets Layer) protocol
Third-party services
Hosting
Our website is hosted by the online tool Weebly: https://www.weebly.com/ch/privacy
Newsletter
We send information and offers through our newsletter. You can unsubscribe at any time, by clicking on the link provided and included in each of our newsletters at the end of the message, or by contacting us.
Our service provider is Infomaniak Network SA in Switzerland.
Tags Management Systems (TMS)
Our website uses Google Tag Manager (GTM). This system lets us manage different tags used on our website.
We do not manage any personal data in GTM. GTM can collect certain information, for example, method of use of the Service, the tags actually used and the way in which they are used. This data is likely to help them improve, maintain, protect and develop their services.
Our service provider is Google Inc., USA.
Analytics
Our website uses Google Analytics. We use this system to draw up various analyses of visits and use of our website.
The information collected consists particularly of your IP address, your settings (device, browser, resolution, etc.), your internet provider, page visited, previous page as well as various interactions with our website (consultation time, clicks, forms filled, etc.).
We use this data anonymoulsy (IP addresses anonymised) to improve our services and offers, but also to personalise the content of our website.
Our service provider is Google Inc., USA.
Other services and third-party content
Our website may include third-party content such as YouTube videos, Google Maps, Slideshare presentations, social media sharing buttons or other items.
This involves the suppliers of this content registering your IP address or other information. For example, if you are connected to your Google account, access to a page containing a YouTube video may be attributed to your account.
Retention period
The personal data we process via our website is kept as follows, depending on the type:
- Google Analytics: the data collected is anonymised and we have set a retention period of 26 months.
- Emails: if there is any interaction (opening, click, etc.), your data is anonymised for a maximum of 30 months after the last interaction.
- Data entered in forms: maximum of 30 months.
Legislation
We are committed to complying with legislative provisions intended for Switzerland.